ERGOS Technology Partners, Inc. is committed to keeping all personal information collected during the course of doing business accurate, confidential and private.  ERGOS complies with the EU-US Privacy Shield Framework as set forth by the US Department of Justice.  This Privacy Policy governs our data collection, processing, usage and removal of personal information.   ERGOS hereby certifies to the U.S. Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield Program please visit https://www.privacyshield.gov.

Definitions:

  • “Personal data” and “personal information” are data about an identified or identifiable individual that are within the scope of the Directive, received by an organization in the United States from the European Union, and recorded in any form.
  • “Processing” of personal data means any operation or set of operations which is performed upon personal data, whether or not by automated means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure or dissemination, and erasure or destruction.
  • “Controller” means a person or organization which, alone or jointly with others, determines the purposes and means of the processing of personal data.

Collection and Processing of Information

ERGOS Customers and website visitors:

  • ERGOS collects and stores personal information and could consist of first and last name, email address, telephone number(s) and employer information (company name, physical work address, IP addresses).
  • ERGOS may collect personal information via the ERGOS.com website through electronic form collection which in turn will be used to contact you regarding fulfillment of our services.
  • We use this information to fulfill our contractual obligations for goods and services as well as aggregating the data to analyze interest and trends to better service our clients.   As part of our services, ERGOS will periodically send newsletters electronically in efforts to educate and inform our clients.
  • We commit to cooperate and comply with the European Data Protection Authorities (DPAs) with regard to all collected data (considered NON-HR) transferred from the EU.

For current, prospective and former Employees of our UK operations:

  • We commit to cooperate and comply with the European Data Protection Authorities (DPAs) with regard to human resource data transferred from the EU in the context of our employment relationship.

ERGOS commits to only utilize the information obtained in the manners listed above.

Data Transfers to Third Parties

Third Party Agents or Service Providers

We may transfer Personal Data to our third-party agents or service providers who perform functions on our behalf as described in our Website Privacy Policy. Where required by the Privacy Shield, we enter into written agreements with those third-party agents and service providers requiring them to provide the same level of protection the Privacy Shield requires and limiting their use of the data to the specified services provided on our behalf. We take reasonable and appropriate steps to ensure that third-party agents and service providers process Personal Data in accordance with our Privacy Shield obligations and to stop and remediate any unauthorized processing. Under certain circumstances, we may remain liable for the acts of our third-party agents or service providers who perform services on our behalf for their handling of Personal Data that we transfer to them.

Third Party Data Controller

In some cases we may transfer Personal Data to unaffiliated third-party data controllers. These third parties do not act as agents or service providers and are not performing functions on our behalf. We may transfer your Personal Data to third-party data controllers for the purposes described in our Website Privacy Policy. We will only provide your Personal Data to third-party data controllers where you have not opted-out of such disclosures, or in the case of sensitive Personal Data, where you have opted-in if the Privacy Shield requires consent. We enter into written contracts with any unaffiliated third-party data controllers requiring them to provide the same level of protection for Personal Data the Privacy Shield requires. We also limit their use of your Personal Data so that it is consistent with any consent you have provided and with the notices you have received. If we transfer your Personal Data to one of our affiliated entities within our corporate group, we will take steps to ensure that your Personal Data is protected with the same level of protection the Privacy Shield requires.
ERGOS does not sell or lease data lists to any third parties.  ERGOS may utilize software as a service for billing and account management duties relating to standard business operations with customers.

Individual Rights:

  • You have the right to request access to all personal data.
  • You have the right to review and correct personal information.
  • You have the right to request removal of any or all information for which ERGOS controls.
  • You have the right to limit the use of your personal information within ERGOS.
  • You have the right to restrict the sharing of your personal information with any 3rd party.

Please use the contact information below to exercise any of the rights listed above and ERGOS will respond timely.

Verification Method:

Pursuant to the Privacy Shield Supplemental Principle of verification, ERGOS has chosen to self-certify.

Questions or Complaints?

In compliance with the Privacy Shield Principles, ERGOS Technology Partners commits to resolve complaints about our collection or use of your personal information.  EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact ERGOS either at privacy@ergos.com or via postal mail:

ERGOS Technology Partners Inc.
Attn: Privacy Shield Inquiry
6110 Clarkson Lane
Houston, TX 77055

If you have not received a timely or satisfactory response to your question or complaint, please contact the independent recourse mechanism below:
HR Recourse Mechanism:
EU Data Protection Authorities (DPAs)

Non-HR Recourse Mechanism
EU Data Protection Authorities (DPAs)
Under specific circumstances outlined by the Policy Shield Framework, the individual may invoke binding arbitration.

Enforcement:
Our dedication to the protection of your privacy is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.  In certain situations, ERGOS may be required to disclose personal data in response to lawful requests by public authorities, to meet national security or law enforcement requirements.