Managed IT Services in Austin, TX

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Local IT Support Throughout Austin

Looking for outsourced IT services in Austin that feel like an extension of your team? ERGOS Technology Partners delivers comprehensive managed IT solutions throughout Austin, bringing enterprise-level expertise to organizations of every size.

We go beyond basic support—proactively monitoring systems, strengthening security, and aligning IT with your business goals. Our 24/7 live help desk responds in an average of three minutes with real technicians, not automated systems.

ERGOS transforms technology in Innovation Capital of Texas from a constant concern into a competitive advantage.

What Our Clients Say

Explore reviews from clients across industries who trust our IT services with their technology infrastructure.

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Janet Torres profile picture
Janet Torres
44 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
ERGOS IT Services has a smart and responsive group! Anything from my printer is not working to building gorgeous website landing pages for my nonprofit organization, ERGOS is there ready to help. Thank you to Tam for helping me bring my landing pages to fruition.
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Natalie Jimenez profile picture
Natalie Jimenez
2053 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Marshall is very responsive and very knowledgeable with all of our request.
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Drew R profile picture
Drew R
2538 days ago
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Managed IT and Cloud Services for small businesses.
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Steven Vitale profile picture
Steven Vitale
2638 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great customer service
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Jimmy Conley profile picture
Jimmy Conley
3678 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great IT support!

Complete IT Support for Austin Companies

ERGOS provides a complete portfolio of IT services engineered to meet the diverse technology demands of modern businesses. Our outsourced IT services span every aspect of your technology infrastructure, delivering seamless support from desktop to data center.

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Our flagship managed IT services deliver all-inclusive IT support with 24/7 monitoring, proactive maintenance, and unlimited help desk access. We handle everything from daily support tasks to strategic IT leadership—all for predictable monthly costs.

  • Computer Support and Services: On-demand computer support delivering rapid resolution for desktop, laptop, and end-user technology challenges.
  • Data Recovery Services: Professional data recovery restoring critical information from failed hardware, corrupted systems, and disaster scenarios.
  • IT Project Management Services: IT project pros making sure tech stuff gets done on time, on budget, and aligned with business goals.
  • IT Strategy & Leadership – Virtual CIO consulting, IT strategy development, remote work solutions, digital transformation guidance, and IT budget optimization.
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Protect your business with comprehensive computer security services that defend against evolving cyber threats. Our cybersecurity portfolio covers consulting, managed security operations, and incident response capabilities.

  • Cybersecurity Consulting – Virtual CISO services, risk assessments, security strategy and planning, security architecture design, and security program development.
  • Managed Cybersecurity – 24/7 security monitoring, managed SOC, SIEM services, endpoint detection and response (EDR), network security, vulnerability management, and managed firewall services.
  • Threat Protection & Prevention – Multi-factor authentication, identity and access management, email security, security awareness training, endpoint protection, advanced threat protection, zero trust architecture, and data loss prevention.
  • Security Testing & Assessment – Penetration testing, vulnerability assessments, compliance audits, security posture assessments, third-party security reviews, social engineering testing, and application security testing.
  • Incident Response & Recovery – Incident response consulting, digital forensics and investigation, cyber insurance readiness, business continuity planning, data protection and recovery, and IT security compliance audits.
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Accelerate your digital transformation with expert cloud services covering strategy, migration, and ongoing management. Whether you're moving to Microsoft 365, Azure, AWS, or hybrid environments, our cloud specialists ensure smooth transitions and optimized performance.

  • Cloud Strategy & Planning – Cloud assessments, cloud consulting, hybrid cloud strategy, cloud readiness assessments, and cloud ROI analysis.
  • Cloud Migration Services – Office 365 migrations, Azure cloud services, AWS cloud services, Google Cloud implementations, and private cloud solutions.
  • Managed Cloud Services – Cloud monitoring and alerting, cloud infrastructure management, cloud cost optimization, multi-cloud management, and cloud backup and disaster recovery.
  • Cloud Security Services – Cloud access security, cloud compliance management, cloud encryption services, cloud identity and access management, and cloud data loss prevention.
  • Cloud Backup & Disaster Recovery – Cloud-based backup solutions, disaster recovery as a service, business continuity in the cloud, and data replication services.
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Navigate complex regulatory requirements with confidence through our IT compliance services. We support organizations pursuing SOC 2, HIPAA, NIST, CMMC, and other compliance frameworks.

  • Compliance Frameworks – SOC 2, HIPAA, NIST, CMMC, PCI DSS, GDPR, and ISO 27001 implementation and management.
  • Compliance Assessments – Gap analysis, readiness assessments, risk assessments, and compliance audits.
  • Compliance as a Service – Ongoing compliance monitoring, management, and reporting.
  • Industry Compliance – Healthcare, financial services, legal, government, and industry-specific compliance requirements.
  • Documentation & Reporting – Policy development, procedure documentation, audit preparation, and compliance reporting.
ERGOS Managed IT Services Tab Image

Beyond IT services, ERGOS provides complete low voltage infrastructure solutions through our dedicated infrastructure division. We design, install, and maintain the physical technology foundation your business operations depend on.

  • Structured Cabling – High-performance copper and fiber installations.
  • Security & Surveillance – CCTV and access control tailored to your space.
  • Audio/Visual Integration – Conference room AV, PA paging systems, and digital signage.
  • Wi-Fi Installation – Wireless network deployment with proper coverage, capacity planning, and site surveys so your Wi-Fi actually reaches where people work.
  • Wi-Fi Design & Mapping – Comprehensive wireless coverage planning and implementation.

ERGOS IT Services In Austin, TX

Address:
8134 Exchange Dr Austin, TX 78754

Phone: 512-476-7378
Secondary phone: 877-993-7467
Email: info@ERGOS.com, helpme@ERGOS.com, careers@ERGOS.com

IT Services Powering Austin’s Innovation Economy

Explore our Texas IT services statewide

ERGOS Technology Partners supports Austin’s thriving tech scene and diverse business community with outsourced IT services designed for rapid growth and innovation. From startups in the Domain to established enterprises downtown, we deliver the scalable technology solutions and strategic expertise that keep Austin businesses competitive in one of America’s fastest-growing tech hubs.

Other Cities We Serve in Texas

Frequently Asked Questions

What managed IT services does ERGOS provide in Austin?
ERGOS covers help desk support, 24/7 monitoring, cybersecurity, cloud management, and IT strategy for Austin businesses under one monthly agreement, from our office at 8134 Exchange Dr. You reach a live technician in about three minutes on average, and we come on-site when a problem needs hands-on work.
Can ERGOS keep up with a fast-growing company?
Yes, ERGOS sets up new Austin hires with devices, accounts, and security access before their first day. We also document your environment and scale your service as headcount grows, so IT never slows down hiring.
How does outsourced IT support work for businesses with hybrid or remote teams?
ERGOS manages Austin laptops remotely, requires multi-factor sign-in, and keeps every device updated whether it’s at the office or at home. Remote staff get the same live help desk and Microsoft 365 support as everyone in the office.
Can ERGOS work alongside our in-house IT staff?
Yes, our co-managed IT services support your Austin IT team instead of replacing it, covering areas like the after-hours help desk, security monitoring, updates, or cloud management. You decide how the work is split, and we adjust as your team changes.
How much do managed IT services cost?
ERGOS charges Austin businesses a flat monthly fee based on your users, devices, and the services you need, so there are no surprise hourly bills. You get an exact quote after a free consultation and a review of your current setup.

Why Choose ERGOS for Austin IT Services

We help day-to-day teams get quick resolutions and fewer interruptions. Our IT company helps leadership reduce surprises with predictable costs, visible standards, and reporting that makes risk measurable. ERGOS is an integrated partner for Managed IT, security, and compliance readiness, so there are fewer gaps and fewer blame loops.

247 Live Help Desk White Icon

Fast response, clear communication

Your staff gets quick answers, clear updates, and fewer repeat problems.
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Visible SLAs and escalation rules

No guessing. You know what urgent means, who owns it, and what happens next.
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Predictable monthly coverage

Clear inclusions and a consistent operating cadence that reduces surprise spend.
Relationship Focused Approach White Icon

Insurability-ready security controls

MFA, endpoint protection, monitoring, backups, and response with documentation.
Aligned Pricing Model White Icon

Quarterly plain-English reporting

Risk items, what changed, what is next, and what leadership should care about.
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Local presence when you need it

Remote support handles daily issues fast. On-site support is available when hands-on work is needed.

Contact ERGOS Technology in Austin

Ready to discuss how outsourced IT services can transform your technology operations? Our team is standing by to answer questions and schedule your free consultation.

Existing Clients

24/7/365 Support for Current Ergos Customers

24/7 Support Hotline

1-800-ERGOS-IT
Average wait: 3 minutes

Submit support ticket

Access Client Portal
Ticketed and prioritized

For Urgent support

Access Client Portal
Use the Remote Support Portal or Report an Incident.

Ready to Upgrade

Consultation & Sales for Prospective Clients

Schedule consultation

Book Your 30-min Call
Average wait: 3 minutes

Request a quote

Get Custom Pricing
Tailored to your business

Sales inquiry

Email us
Response within 24 hours

Whether you’re exploring outsourced IT for the first time, considering switching providers, or expanding services with your current partner, we welcome the conversation. Our consultations are complimentary with no obligation—we believe the right partnership should be evident before any commitment.

Contact ERGOS today and discover how the right technology partner can unleash your business potential.

Technology Blog

Visit the ERGOS Technology blog for expert insights on managed IT services, cybersecurity, cloud migration, and compliance.

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