ERGOS provides the level of service and IT support your business needs. With our deeply staffed local LIVE Desk and consulting engineers, your servers and workstations are proactively monitored and maintained, minimizing any downtime and keeping your business up and running efficiently.

Managed IT services and Cloud IT Solutions

ERGOS provides Cloud IT and managed IT services in Houston, Cloud IT and managed IT services Dallas, Cloud IT and managed IT services Austin, and Cloud IT and managed IT services Dubai at several levels tailored to professionally meet the needs of your business:

Monitored Account Managed Account Flat-Fee Worry-Free IT
Agents on Window Servers and Workstations &#10003 &#10003 &#10003
Monitoring of Desk Space, Connectivity and issues on Servers &#10003 &#10003 &#10003
LogMeIn for Remote Access &#10003 &#10003 &#10003
ERGOS Icon on desktop for Ticket Reporting &#10003 &#10003 &#10003
White Listed Critical Security Updates on Servers/Workstations &#10003 &#10003 &#10003
Anti-Virus / Anti-Spam / Anti-Spyware &#10003 &#10003 &#10003
Message Continuity &#10003 &#10003 &#10003
Monitoring of Approved Backup Solutions &#10003 &#10003
Detailed Assessment &#10003 &#10003
Lead Consultant Assigned to Account &#10003 &#10003
Monthly Scheduled System Audit &#10003 &#10003
Minimum of One Visit Per Month Up to 4 Hours &#10003 &#10003
Includes SQL Database Maintenance &#10003
Includes MAC and iPad Support &#10003
Includes Mobile Device Support &#10003
Includes Virus Remediation &#10003
Includes After Hours Support &#10003
Response Times for Critical / Moderate / Minor Issues 1 Day/ 
2 Days/
3 Days 
4 Hours/
1 Day/  
2 Days 
1 Hour/ 
2 Hours/
4 Hours