Flat-Fee Worry-Free IT™ is, we think, and our clients agree, a great descriptive term! A fixed monthly fee and no IT worries – what could be simpler?

Your desktops, laptops and servers will be completely maintained for a set monthly fee, providing you with a reliable, dependable network environment to support your business operations. In addition, we will develop and present functional, always ready, backup and disaster recovery solutions. With Flat-Fee Worry-Free IT™, we deliver unparalleled outsourced IT for small to medium size businesses whether you have 5 desktops or 500.

ERGOS remains a leader in the IT industry in Houston, Dallas and Austin offering Flat-Fee Worry-Free IT™ and state of the art Cloud IT solutions that provide comprehensive IT system support at one affordable monthly price.

Managed IT Services

Our managed services flat fee solution includes the 21 inside consultants of our LIVE Desk, providing robust remote support, an assigned Lead Consultant, separate experienced project support teams, deeply experienced field consulting engineers and a Customer Portal for client access to invoices and ticket status at any time.

Flat-Fee Worry-Free IT™ includes:

Ultimate Desktop Care Ultimate Server Care
  • Remote Technology Platform
  • Anti-Virus and Anti-Spyware Licenses and Management
  • Patch Management
  • Spam Filtering
  • Temporary File Removal
  • Unlimited Phone and Remote Application Support
  • Monthly Executive Reports and Quarterly Business Reviews
  • Onsite Desktop Support
  • ERGOS Remote Technology Platform
  • 24×7 Monitoring, Analysis, Escalation and Troubleshooting
  • Anti-Virus Licenses and Management
  • Patch Management and Service Pack Installation
  • Backup Management
  • Unlimited Application Support
  • Unlimited Move/Add/Changes
  • Unlimited Phone/Remote/Emergency Support
  • Monthly Executive Server Management Reports & Quarterly Business Reviews
  • Onsite Server Support

Contact ERGOS for Cloud IT and managed IT services Houston, Cloud IT and managed services Dallas, Cloud IT and managed IT services Austin, and Cloud IT and managed IT services Dubai.