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Whitaker Companies

OVERVIEW

Country or Region
Houston, Texas USA

Industry
Professional Staffing Solutions

Customer Profile
The Whitaker Companies is a professional staffing firm with locations in Houston, Dallas, Atlanta, Colorado Springs and Huntsville, AL, providing top-talented short-term and permanent recruiting solutions for clients across the United States.

Business Situation
The Whitaker Companies faced a host of IT issues ranging from a need to consolidate servers, a complete stabilization of their current network environment, expired warranties and license agreements, spam, as well as a need for a complete ecommerce analysis.

The Benefits
•Peace of mind & confidence
•High availability
•Faster performance of network
•Overall improved productivity
•Remote access for multiple locations
•Protected & secured data
•24x7x365 network monitoring
•Greatly reduced risk of downtime

World’s Leading Staffing Company Sees Overall Productivity Improvement By Streamlining Network Environment

“ERGOS has done a great job in streamlining and managing our network. They certainly are doing a much better job of it than we did on our own or with our previous vendor. Downtime is a problem of the past. Our network is fast, well-organized and efficient. A huge improvement overall.”
— Bruce Whitaker, President, The Whitaker Companies

Business Needs
The Whitaker Companies were experiencing issues such as improper installation of Microsoft XP, applicants’ resumes being downloaded into their system that were not recoverable, numerous error messages appearing when any selections were made, broken weblinks, and a search engine that was non-functionable. In addition, their current IT system was being overwhelmed with spam, had multiple public folders, the potential for a security breach existed, and the system provided no standards to file hierarchy. Consequently, they were looking to enhance their current IT support.

ERGOS Solution
ERGOS conducted a thorough network assessment, from which was implemented a project plan consolidating Whitaker’s 14 server environment to 7 servers, removing out of warranty hardware and consolidating critical network applications to warrantied hardware. ERGOS upgraded antivirus, backup software, installed Microsoft Exchange 2003, a remote access server, Terminal Server, and a new firewall solution. In addition, every workstation was rebuilt to a common standard using HP computers.

The Results
The server and application consolidation streamlined the network resulting in faster performance, efficient network management and stabilization and data security. The streamlined network and standardizing of individual workstations has greatly improved the overall productivity of Whitaker’s employees.

  ERGOS Technology
877.993.7467
3831 Golf Dr, Houston, TX 77018
6301 Southwest Blvd., Suite 102 Fort Worth, TX 76132
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