Network Documentation

ERGOS provides a thorough assessment and documentation of a company's network infrastructure which is a powerful tool for efficient IT troubleshooting, planning and upgrading. Our consistent methodology for capturing information and delivery of reports helps to organize IT initiatives and gives company's confidence and peace of mind.

We want our clients to have the "keys" to their kingdom and we provide them with access to all documentation. Our Network Guide Book is a living, breathing "bible" of your system. Proper documentation provides these benefits:

• Eliminates "lone ranger" IT whereby any one of our 20+ engineers can step in to provide support if necessary.
• Gives CEO's ownership and understanding of their network infrastructure's strengths and weaknesses to support business planning.
• Creates a strong foundation for IT planning.
• Helps to troubleshoot issues for faster resolution.
• Identifies key security issues that need immediate attention and other issues that will need attention to ensure the dependability of the system.

Prior to taking responsibility of a client's network infrastructure, a thorough assessment is an integral step for the transition. At the same time, the assessment and documentation allows us to determine what areas are critical to the uptime of the system. We can:

• Determine if equipment is at the end of its life cycle.
• Know why performance is slow and where the cause lies.
• Identify how to increase performance.
• Help avoid imminent downtime.

Using best practices, ERGOS evaluates security and reliability by evaluating servers and their configuration, peripheral devices, firewall set up, antivirus & spyware protection, and data backup systems. In some cases we will provide a fully documented report of observations and recommendations for upgrades that will improve network performance, security and reliability. At appropriate times, we deliver a fully documented Network Guide Book for the entire infrastructure.

Documentation and communication are the forerunners of our Five Golden Rules:

• Documentation
• Communication
• No Surprises
• No Lingering Issues
• Anticipate & Verify

Our goal is to eliminate any risk of downtime, provide you with complete information about your network, eliminate surprises and lingering issues, anticipate what you will want and need and verify that with you.

ERGOS can serve as your CIO or as an augmentation to your existing IT department, providing strategic IT consulting, implementation and support.

For a no-cost consultation, please call us at 713.621.9220 and ask to speak to a sales consultant.