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OVERVIEW

Country or Region

Houston

Industry

Professional Staffing Solutions

Customer Profile

The Whitaker Companies is a professional staffing firm with locations in Houston, Dallas, Atlanta, Colorado Springs and Huntsville, AL, providing top-talented short-term and permanent recruiting solutions for clients across the United States.

Business Situation

The Whitaker Companies needed their four websites and jobbank to run faster and needed to update info. They were not able to find pages for updating and many links were broken.

Solution

Consolidation of applications to one server
SQL maintenance plans set up
Nightly backups
Secure login made more secure and user friendly

  • The Benefits
  • Peace of mind & confidence
  • Easy & efficient updating
  • Faster performance
  • Overall improved productivity
  • Protected & secured database
  • 24x7x365 network monitoring
  • Greatly reduced risk of downtime
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Staffing Company’s Job Bank & Four Websites Streamlined for Efficiency & Security

“ERGOS has done a great job in streamlining and managing our network. They certainly are doing a much better job of it than we did on our own or with our previous vendor. Downtime is a problem of the past. Our network is fast, well-organized and efficient. A huge improvement overall.”
— Bruce Whitaker, President, The Whitaker Companies

Business Needs

The Whitaker Companies utilize WebPAS WorldLink that integrates core functions of staffing and recuiting software with their own web site in real time, allowing for a “virtual branch office” that is open 24x7 helping them communicate more effectively with candidates and clients. Whitaker was having issues with updates to their four websites and WebPAS. Some of the web pages could not be found for updating and the system was running slower than they would like. Not all of the links worked and old information appearing on the website couldn’t be removed. Whitaker was looking for support in identifying and correcting these issues, enhancing security and improving performance.

ERGOS Solution

ERGOS conducted a thorough network assessment, from which was implemented a project plan consolidating Whitaker’s 14 server environment to 6 servers, removing out of warranty hardware and consolidating critical network applications to warrantied hardware. In identifying the location of the various websites and the WebPAS system and jobbank database, ERGOS moved the companies’ four websites to a third party host for added network security. To optimize performance, the jobbank database for the WebPAS system was moved to a newer existing SQL server and set up a with maintenance plan. Backups were reconfigured with a test and restore schedule implemented. The secure login to the jobbank was reset to be more secure and user friendly.

The Results

Website and WebPAS updating was simplified making the process easy and quick. The jobbank database runs smoothly and updating it is a simple 1-2 process. User login does not display internal network information, is secure and friendlier. Whitaker’s network is more secure and updating is streamlined with their websites moved to a third party host.

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