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OVERVIEW

Country or Region

United States

Industry

Accounting Firms

Customer Profile

John T. Jones & Co. PLLC is a full service public accounting firm, specializing in helping entrepreneurs succeed by providing expertise in accounting and tax matters.

Business Situation

John T. Jones & Co. needed to update their mail server, improve their network’s performance and create a dependable backup solution.

Solution

Dell PowerEdge 2900
Microsoft Action Pack
Microsoft Small Business Server 03
Microsoft Office Professional 07
NAS Appliance
Spam Soap
Managed Services

  • The Benefits
  • Peace of Mind
  • 24x7x365 Network Monitoring
  • Remote Access
  • Improved Productivity
  • Faster Client Service
  • Thousands of Dollars in Savings
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SBS Upgrade Provides Remote Access, Improves Productivity and Reduces Costs for CPA Firm

“We depend heavily on email, documents, spreadsheets and specialized applications. ERGOS was able to update our network so that everything is dependable and available remotely. This has resulted in a sharp increase in our productivity which positively impacts our client service.”
— John Jones, Founder and Managing Principal, John T. Jones & Company, PLLC

Business Needs

John T. Jones & Company had been benefiting from the collaboration and sharing features of Microsoft Small Business Server (SBS) for several years. They were ready to upgrade to the latest version, get a new server and a more sophisticated backup solution. They were looking for a Microsoft Partner who could upgrade and maintain the network and provide IT support for their staff.

ERGOS Solution

ERGOS recommended that John T. Jones CPA firm join the Microsoft Professional Accountant’s Network for only $299 and benefit from the Microsoft Action Pack which contains thousands of dollars worth of Microsoft Office and server software. ERGOS installed a new Dell server with Microsoft SBS 2003 utilizing licenses from the Action Pack; and, enabled Remote Web Workplace, a new feature allowing Jones’ employees to work remotely from home or client sites.

For their backup solution, ERGOS installed a Network Attached Storage Appliance, providing a redundant backup solution for robust Disaster Recovery. With ERGOS’ Flat-Fee-Worry-Free IT™, remote agents were installed on the server and all workstations for efficient and secure remote monitoring, patch management and antivirus updates. Three levels of security were created with server and desktop antivirus, firewall monitoring and a spam filtering service.

The Results

With the Microsoft Action Pack, all employees received Microsoft Office Professional 2007 at virtually no cost. They saved thousands in dollars in software costs with the Action Pack and their productivity improved, allowing them to provide faster service to their clients. The backup solution is fast, efficient and stable, providing peace of mind that their mission critical data is protected and fully recoverable in case of a disaster.

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